Team Development & Dynamics
- High Impact Teams
- Gossip Stoppers: Creating a Positive Workplace
- Managing Effective Meetings: Moving Your Group from Chaos to Productivity (custom only)
- Meeting Management Basics: Tips and Tricks to Stay on Track (custom only)
- Day to Day Tools for Developing Team Agility
- Council: An Ancient Technique for Promoting Group Effectiveness
- Resolving Conflicts Within Your Team
High Impact Teams
The class will examine the key elements impacting teams and methods for addressing your team’s needs.
You will learn to:
- Identify key elements of highly effective teams
- Assess the source of team problems
- Match potential interventions to specific team needs through case studies
- Identify the right balance between task completion and team leadership
- Identify the “informal” team member roles
- Match a suitable team development model to team issues
- Examine the results of your team’s assessment
- Develop a plan for team intervention
You will benefit by:
- Gaining a deeper understanding of what’s behind your team members’ behaviors
- Helping your team to achieve a higher level of productivity
- Receiving team diagnostic tools
Audience:
Leaders, managers and team members who want to create and support high team productivity
Program Note:
Participants will begin this course with an online pre-class reading assignment.
Recommendation:
HRD strongly encourages participants who find this course valuable to enroll in Maximizing Effective Meetings: Moving Your Group from Chaos to Productivity.
Schedule Selection(s) |
|
|---|---|
Cost: $179 |
Dates & Times: Thu. 5/6/10, |
 |
 |
|---|
Gossip Stoppers: Creating a Positive Workplace
Do you feel your workplace is full of negativity and gossip? Do you find the rumor “du jour” hard to resist? Would you like your office to be more productive and less destructive? This course provides ways to eliminate gossip and negativity to create a more positive work environment.
You will learn to:
- Identify the causes of negativity
- Set the standards for your office
- Establish a common language about gossip and negativity in your area
You will benefit by:
- Learning non-threatening techniques to address gossip
- Eliminating contagious negative attitudes
- Improving productivity and job satisfaction
Audience:
All staff members interested in developing a more positive work environment
Schedule Selection(s) |
|
|---|---|
Cost: $149 |
Dates & Times: Wed. 10/28/09, |
|
|
|---|
Managing Effective Meetings: Moving Your Group from Chaos to Productivity (custom only)
Do you conduct meetings? Lead other process-oriented group events? Learn how to encourage full participation, develop group unity and focus attention on the task at hand. Hands-on practice offers increasingly more complicated situations for a truly unique learning experience.
You will learn to:
- Identify effective facilitator roles
- Describe models of group decision-making
- Balance task and people issues
- Recognize the advantages of diversity on your team and how to use them
- Identify and use tools for effective meeting management
- Manage difficult participant behaviors
- Judge when and how to intervene with a group
- Assess your approach to managing conflict
You will benefit by:
- Transforming ineffective groups to make them more productive and energized
- Increasing group decision-making and problem-solving
- Building “esprit de corps” and trust within your group
- Improving your ability to manage meetings effectively
Audience:
All managers, supervisors, leaders or faculty who must facilitate different meetings
Program Note:
This course will utilize brief online exercises before and/or after the session to augment classroom learning
Schedule Selection(s) |
|
|---|---|
Cost: See custom training rate policy |
Dates & Times: This course is available as a custom training event for your department. |
Meeting Management Basics: Tips and Tricks to Stay on Track (custom only)
Meetings are one of the best two-way communication tools we have, but they can also be the biggest time-wasters in our workday. It is all in how the meeting is managed. Come and learn the basics of planning a meeting and ways to avoid common pitfalls.
You will learn to:
- Clarify the purpose of a meeting
- Develop an agenda format to accomplish the group’s meeting goals and outcomes
- Establish productive meeting guidelines (i.e., accepted behaviors)
- Manage the time allotted for each agenda item
- Use facilitating techniques that keep meeting discussions on topic
- Identify ways to follow-up with off-topic discussion items
- Determine when a meeting isn’t necessary
You will benefit by:
- Avoiding wasted meeting time
- Improving meeting effectiveness
- Getting your group on the same page
Audience:
Staff or faculty members who are responsible for planning and conducting meetings or those who would like a refresher
Schedule Selection(s) |
|
|---|---|
Cost: See custom training rate policy |
Dates & Times: This course is available as a custom training event for your department. |
Day to Day Tools for Developing Team Agility
Quickness, flexibility, and adaptability are the hallmarks of an agile team. Come to this course to learn strategies and actions for building the high levels of agility your team needs to meet the demands of a modern organization.
You will learn to:
- Use selected tools to focus team effort and energy on the goals of the organization
- Identify strategies to help team members quickly gain the skills and knowledge needed to be successful
- Mine new data and perspectives to uncover information that impact the team’s work
- Identify when to apply strategies and tools to enhance agility and improve results
You will benefit by:
- Developing team agility through day-to-day behaviors and action
- Ensuring that team effort and energy are combined into a unified, powerful force aimed at attaining results
- Expanding your team’s ability to keep pace with today’s steep learning curve
- Knowing how to keep your team current on the information they need to produce results
Audience:
Anyone wishing to increase the speed and adaptability of their team
Schedule Selection(s) |
|
|---|---|
Cost: $149 |
Dates & Times: Thu. 3/18/10 |
|
|
|---|
Council: An Ancient Technique for Promoting Group Effectiveness
Council is a model of group conversation drawn from ancient, indigenous wisdom traditions that brings all members of a group into full participation. Through developing a bond of trust, the Council technique significantly improves communication and understanding among staff members, creating a climate of greater compassion and willingness to cooperate.
Applied to staff meetings, the Council technique can significantly improve the productivity and effectiveness of the time spent in group conversation. It provides supervisors with a method that brings the more silent members on board while retaining the positive contributions of those who speak often.
You will learn to:
- Facilitate the growth of trust between team members through leading your own council sessions
- Notice your own judgments and thought-processes and how they affect conversation
- Encourage the expression of diverse points of view
- Encourage full team participation through the practice of “quiet” listening
- Create a more cohesive team by appreciating the unique quality of each individual
- Speak from a place of personal authenticity
You will benefit by:
- Developing a community of active participants in your unit
- Discovering “group mind”—the perspective of each person in your unit
- Promoting meetings and conversations that end with each person feeling they have benefited from the interaction
- Experiencing improved interactions between all members of your unit both at meetings and in day-to-day activities
Audience:
Anyone wishing to maximize the potential of each and every member of their team
Schedule Selection(s) |
|
|---|---|
Cost: $139 |
Dates & Times: Thu. 2/11/10 |
|
|
|---|
Resolving Conflicts Within Your Team
Leading a team is not always smooth sailing. Conflict can quickly whip up a storm of troubles that can negatively impact team productivity. Learn the key actions for resolving conflict in your team before it becomes a disruptive force.
You will learn to:
- Manage unproductive reactions when dealing with team issues
- Identify behaviors that can fragment a team and negatively impact productivity
- Determine when leader-led or team member-led resolutions are most appropriate
- Select the appropriate resolution option to mitigate the impact of team conflict
- Apply techniques for supporting team members who choose to address conflict themselves
You will benefit by:
- Understanding the key actions for resolving conflict within your team
- Knowing how conflict can impact team results
- Developing an action plan for resolving team conflict
Audience:
Any supervisor who wants to better manage team conflict
Schedule Selection(s) |
|
|---|---|
Cost: $149 |
Dates & Times: Thu. 4/29/10 |
|
|
|---|