Performance Management
- Conducting a Successful Employee Selection Process (online)
- Delegating for Results
- Coaching For Great Performance
- Competencies: A Framework for Employee Success
- 360° Feedback: A Well Rounded Approach to Performance Management
Conducting a Successful Employee Selection Process (online)
This online tutorial, available through U-M HR Recruiting and Employment Services Website, is geared to assist supervisors in finding qualified candidates and hiring the best person for the job.
You will learn to:
- Analyze department needs and establish positions
- Write accurate, up-to-date job descriptions
- Define desired qualifications
- Develop recruitment strategies that produce diverse applicant pools
- Analyze and screen resumes in a fair and non-discriminatory manner
- Interview effectively using behavioral/skill-based questions
- Make an effective job offer to the desired candidate
You will benefit by:
- Learning critical U-M hiring policies and procedures
- Posting a position that will meet or exceed your unit’s needs
Audience:
All supervisors responsible for hiring staff or having an influence in the hiring decisions
Schedule Selection(s) |
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Cost: No Charge |
Dates & Times: This online tutorial is available anytime at www.hr.umich.edu/empserv/department/empsel/index.html |
Delegating for Results
This course will provide tools, techniques and strategies to help you plan work to be delegated, coach employees to achieve peak performance and monitor results. It will also give you an opportunity to examine your delegation and leadership style and make adjustments as the situation requires.
You will learn to:
- Identify the process, skills and attributes required for effective delegation
- Analyze your delegation style and determine what and how to delegate work to others
- Identify methods for empowering others to appropriately respond to tasks that have been delegated to them
- Determine methods for delegating work to other team members and co-workers who may not directly report to you
You will benefit by:
- Increasing personal productivity by maximizing available resources
- Enhancing skills and knowledge needed for effectively delegating work to others
- Increasing morale and motivation
Audience:
All staff members who supervise or lead others at various levels
Schedule Selection(s) |
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Cost: $139 |
Dates & Times: Tue. 3/2/10, |
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Coaching For Great Performance
Coaching is an extremely valuable tool to help managers develop and retain talented employees. Take this course and learn to become a successful performance coach and motivator.
You will learn to:
- Describe what successful performance coaching is and how it supports other performance management-related activities
- Use a practical and effective coaching model to successfully manage a variety of performance and developmental situations
- Identify performance issues and choose the best proven method(s) to resolve and improve performance
- Employ strategies allowing employees to set goals and take charge of their own improvement and development
You will benefit by:
- Enhancing your skills in active listening, asking powerful questions and handling tough performance situations
- Experiencing a coaching model that is applicable to any performance situation
- Learning to foster your team’s ownership of personal actions and outcomes in improving or further developing their performance
- Gaining the ability to confront and resolve difficult situations with confidence
Audience:
Anyone responsible for performance management within their organization
Schedule Selection(s) |
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Cost: $239 |
Dates & Times: Wed. 8/5/09, |
Cost: $239 |
Dates & Times: Wed. 3/17/10, |
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Competencies: A Framework for Employee Success
Competencies provide a framework to guide and build exemplary employee performance that contributes to extraordinary organizational success.
You will learn to:
- Describe the purpose of competencies and how they are used in performance management
- Utilize the University of Michigan’s eight core competencies and related behavioral indicators to create job profiles
- Integrate competencies into hiring, on-boarding, performance planning and coaching to strengthen your unit or department
- Apply strategies to increase employee awareness of the core competencies and how they can assist in increasing performance
You will benefit by:
- Understanding competencies and behavioral performance associated with each competency level
- Leveraging competencies to develop job positions, interviewing candidates and creating on-boarding training
- Improving your ability to coach for employee performance
NOTE: This class is split into two components. The first half of the class will take place online, over a two week period. The second half of the class will take place in the classroom with an instructor. There will also be access to an online community of course participants available after the in-class session.
Audience:
Any manager interested in learning how to apply the University core competencies in their unit or department
Program Note:
This course contains an on-line component. You will need access to a computer and the Internet to participate in this course.
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: Online access: Mon. 9/21/09, |
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360° Feedback: A Well Rounded Approach to Performance Management
So, you are thinking about implementing a 360° feedback program. Where do you start? What instrument do you use? Is your organization ready? This course will answer all of those questions and more.
You will learn to:
- Evaluate your organization’s readiness to increase performance through 360° assessment
- Select the 360° instrument that is the right fit for you culture, environment, purpose and audience
- Relate the results of 360° feedback to your other evaluations, creating an even more robust approach to performance management
- Create a plan of action that supports using feedback along with follow up coaching and mentoring
Identify and avoid potential pitfalls with taking an incorrect approach to 360° feedback
You will benefit by:
- Developing strategies for successful implementation of a 360° feedback process in your organization
- Understanding how 360’s are different than other evaluations and assessments
- Increase the performance of your organization through proper application of 360° feedback
Audience:
Anyone responsible for performance management within their organization
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: Wed. 7/29/09, |
Cost: $159 |
Dates & Times: Wed. 1/20/10, |
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